Declaration on the protection of personal data

The statement on the protection of personal data is a document that describes how the company manages the private data of its customers or users, and what personal data it collects, processes and how it is protected. This statement also defines in which cases the company can share this data with other organizations or third parties, and what rights users have regarding their personal data. The purpose of the statement on the protection of personal data is to ensure transparency and trust between the company and users and to ensure that users are aware of how their personal data is used.

In our online store, we are aware that the personal data that users provide to us is very sensitive, and therefore we treat it with special care. We guarantee that all personal data you entrust to us will be protected from misuse, disclosure and unauthorized access and will not be passed on to third parties. All information you entrust to us will be treated confidentially and we will only use it for the purpose for which you provided it to us.

We are also aware that the data we need to deliver the ordered products is necessary to fulfill our obligations. Therefore, we will entrust the necessary data to the delivery service of Pošta Slovenije, which we use for the delivery of orders. We will only provide the delivery service with basic information, such as the recipient’s first and last name, delivery address, and phone number and email address for notification of package status.

What personal data do we collect, process, store and why

We are committed to using your personal information only for the purposes for which you have provided it to us, and we will ensure that your information is secure and protected from unauthorized access or misuse.

In our company, we process and store only the personal data that you provide to us and that are listed below, naturally taking into account your permission to process them. As a tool for collecting information about the use of our website, we use Google Analytics , which does not process personal data in our company, but in Google.

Visitors to our website can sign up to receive e-news or register as users as customers. In the latter case, we may process and store the personal data you provide to us, including your name, surname, address, telephone number, email address and other information we need to fulfill your order or provide services.

By subscribing to our e-newsletter, you agree that we will send you to your e-mail address notifications about new collections, special offers and discounts that you may find interesting and useful.

When signing up for our e-newsletter, you have two options: by signing up for the e-newsletter on the website or physically in our store using the e-newsletter registration forms. In these cases, we will process the following data:

  1. Your first and last name (except when signing up for e-newsletters) – this is necessary so that we can correctly address you with e-newsletters.
  2. Your email address – this information is required to send you email newsletters.
  3. IP address (except for physical registration in the store via the registration form) – we collect this to provide an audit trail and serve as evidence in the event of any disputes.

In order to provide the services we offer, we collect the following personal data of users:

  • Name and surname – we use this information for addressing and issuing invoices.
  • Delivery address – this information is required for invoicing and delivery of ordered products.
  • Contact telephone number – we collect it to inform users about the order, out-of-stock products, and for advice and order verification.
  • Email address – we use this information to send you an order summary, to notify you about your order, out-of-stock products, and to advise and verify orders.
  • Encrypted password – we collect this information if the user forgets his password.
  • Other data that the user voluntarily enters into the forms on the website (e.g. any notes when submitting an order, messages when submitting a contact form).

We assume no responsibility for the correctness, completeness and up-to-dateness of personal data entered by the user. The user himself is responsible for the security of his username and password and for the protection of his personal data.

Users have the right to view or correct their personal data. All the data we keep about the user is accessible on his profile, where he can also correct it. If users want to change or correct their personal data, they can also send this to the email address info@leny.eu . Users also have the right to portability of their data, which means that the controller must provide the data in a structured and machine-readable format.

Personal data will be stored until you unsubscribe from receiving e-news. You can unsubscribe from receiving newsletters at any time by clicking on Unsubscribe at the bottom of the e-news received or by sending us a notice with the title ” UNSUBSCRIBE ” to info@leny.eu . If you are a user and have ever placed an order in the online store, you can request the deletion of your data, regardless of whether you receive e-news or not. If you have any additional questions or need clarification, we are at your disposal at info@leny.eu .